ADE Health and Nutrition - Terms and Conditions

Welcome to ADE Health and Nutrition, your trusted source for liquid protein products based in Australia. Before using our website or making a purchase, please take a moment to review our Terms and Conditions. By accessing or using our website, you agree to comply with these terms and conditions.

1. Ordering and Payment:

  • You must be at least 18 years old to place an order on our website.
  • All prices displayed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) for orders within Australia.
  • We accept payment through secure payment gateways. Please ensure your payment information is accurate to avoid any delays in processing your order.

2. Shipping and Delivery:

  • We offer shipping to addresses within Australia, New Zealand, and worldwide. Shipping fees and delivery times may vary based on your location.
  • We aim to dispatch orders promptly, and delivery times are estimated from the date of dispatch.
  • International customers are responsible for any customs duties, taxes, or fees applicable to their orders.

3. Returns and Refunds:

  • We take pride in the quality of our products. If you are not completely satisfied with your purchase, please contact our customer support team within 14 days of receiving your order to initiate a return or exchange.
  • Refunds will be issued for returned items that meet our return policy criteria. Please refer to our Returns and Refunds Policy for detailed information.

4. Privacy and Data Security:

  • Protecting your privacy is important to us. We collect and store your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

5. Intellectual Property:

  • All content on our website, including images, text, and logos, is the intellectual property of ADE Health and Nutrition and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without our explicit permission.

6. Disclaimer:

  • The information provided on our website is for general informational purposes only. It is not intended as medical advice, and we recommend consulting with a healthcare professional before starting any new dietary or fitness regimen.
  • We make every effort to ensure the accuracy of the information on our website, but we do not guarantee that it is error-free or up-to-date.

7. Governing Law:

  • These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Australian courts.

8. Subscription Terms of Use

Subscribing to our services, you agree to the following terms and conditions:

  • 8.1 Subscription Agreement By purchasing a subscription, you agree to be bound by these terms of use. If you do not agree to these terms, please do not proceed with the subscription.
  • 8.2 Subscription Plans We offer various subscription plans to fit your needs. Each plan requires a minimum commitment of six (6) payments, regardless of the payment frequency (monthly, quarterly, etc.).
  • 8.3 Payment Terms a. Billing Cycle: Subscriptions are billed on a recurring basis according to the selected plan's billing cycle. b. Payment Methods: You may pay with a valid credit/debit card, PayPal, or other accepted payment methods as specified on our website. c. Failed Payments: If a payment fails, you will be notified and given the opportunity to update your payment information. Failure to provide a valid payment method within a specified timeframe may result in the suspension or termination of your subscription.
  • 8.4 Cancellation Policy a. Minimum Commitment: Subscribers are required to make a minimum of tweleve (12) payments. Early cancellation before completing tweleve (12) payments is not permitted. b. Cancellation Request: After fulfilling the minimum commitment, you may cancel your subscription by contacting us on Instagram or Facebook, or by emailing us at adehealthandnutrition@gmail.com.au. c. Refund Policy: We do not provide refunds for any partially used subscription periods.
  • 8.5 Changes to Subscription Plans and Terms We reserve the right to modify or discontinue subscription plans, pricing, or these terms of use at any time. Any changes will be communicated to you in advance. Continued use of the subscription following such changes constitutes your acceptance of the new terms.
  • 8.6 Account Responsibilities You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or security breach.
  • 8.7 Governing Law These terms of use shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Australia.
  • ADE Health and Nutrition reserves the right to update or modify these Terms and Conditions at any time. Please check this page regularly for any changes. Your continued use of our website constitutes acceptance of these terms.

If you have any questions or concerns about our Terms and Conditions, please contact our customer support team for assistance.

Thank you for choosing ADE Health and Nutrition for your liquid protein needs. We look forward to serving you with quality products and exceptional customer service.